Organization Roles

Manage users, workspaces, billing, governance, and platform-wide administration through Organization-Level Roles.

Overview

Organization Roles determine what users can do across the entire Botrelic account.

These permissions apply above Workspace and Bot permissions and control:

Organization Management
User Administration
Workspace Governance
Billing & Subscription Management
Audit & Compliance
Platform Access Control

Owner

Admin

Moderator

Member

Organization Scope

Organization permissions affect all workspaces and bots within the organization.

Organization Permission Matrix

Action / Permission	Owner	Admin	Moderator	Member
Organization & Users
View Organization Profile	Allowed	Allowed	Allowed	Allowed
Edit Organization Profile	Allowed	Allowed	Not Allowed	Not Allowed
Delete Organization	Owner Only	Not Allowed	Not Allowed	Not Allowed
Invite Users	Allowed	Allowed	Not Allowed	Not Allowed
Remove Users	Allowed	Allowed	Not Allowed	Not Allowed
Roles Management
Assign Owner Role	Owner Only	Not Allowed	Not Allowed	Not Allowed
Assign Admin Role	Allowed	Not Allowed	Not Allowed	Not Allowed
Assign Moderator / Member Role	Allowed	Allowed	Not Allowed	Not Allowed
Change User Roles	Allowed	Allowed	Not Allowed	Not Allowed
View Members List	Allowed	Allowed	Allowed	Optional
Workspaces & Bots
Create / Assign Members Workspace	Allowed	Allowed	Allowed	Not Allowed
Edit Workspace	Allowed	Allowed	Assigned Only	Not Allowed
Delete Workspace	Allowed	Allowed	Conditional	Not Allowed
View All Workspaces	Allowed	Allowed	Assigned / Allowed	Assigned Only
Access Assigned Workspaces	Allowed	Allowed	Allowed	Allowed
Create Bots in Any Workspace	Allowed	Allowed	Assigned Ws Only	Not Allowed
Delete Any Bot / Override Perms	Allowed	Allowed	Not Allowed	Not Allowed
Billing & Audit
View Billing	Allowed	Allowed	Not Allowed	Not Allowed
Modify Billing Plan / Payment	Owner Only	Not Allowed	Not Allowed	Not Allowed
View Usage Consumption	Allowed	Allowed	Optional Read-only	Not Allowed
View Audit Logs	Allowed	Allowed	Read-only	Not Allowed
Export Audit Logs	Allowed	Allowed	Not Allowed	Not Allowed

Role Descriptions

Highest Privilege

Owner

Full platform ownership
Manage all users and roles
Create and manage all workspaces
Access billing and subscriptions
Manage payment methods
View and export audit logs
Delete the organization
Assign additional Owners

Organization Administrator

Admin

Manage users
Assign Admin, Moderator, and Member roles
Manage workspaces
Create and manage bots
View billing
View audit logs

Restrictions:

Cannot delete organization
Cannot assign Owner role
Cannot modify billing plans

Operations Manager

Moderator

Create workspaces
Manage assigned workspaces
Assign members to workspaces
Create bots within assigned workspaces
View audit logs (read-only)

Restrictions:

Cannot manage billing
Cannot manage organization settings
Cannot assign organization roles

Standard User

Member

Access assigned workspaces
View organization profile
Participate in assigned resources

Restrictions:

No administration privileges
No billing access
No role management

Permission Hierarchy

Owner

Admin

Moderator

Member

Higher-level roles inherit access to lower-level responsibilities unless explicitly restricted.

Important Governance Rules

Key Rules

• Only Owners can delete an organization.
• Only Owners can assign another Owner.
• Only Owners can modify billing plans and payment methods.
• Admins can manage users but cannot become Owners.
• Moderators can only manage resources assigned to them.
• Members only access resources explicitly granted to them.

Relationship to Workspace & Bot Permissions

Organization

Workspace

Bot (BLAC)

Organization Roles determine platform-wide access.

Workspace Roles determine workspace-level access.

Bot-Level Access Control (BLAC) determines permissions within individual bots.

The most restrictive permission always applies.